EXPLAINEXAMPLE
Why was txn_8f3a2c flagged?Assist returns the contributing signals, the rule that fired, and the entity's recent history, with a link to each record.
device_reusevelocityRULE-GEO-011
Agentic AI for fraud & compliance
MaiGuard Assist
The agentic analyst across the MaiGuard platform. It investigates flagged activity, explains the score, and proposes the next action, then acts only when you approve.
Works across Sentinel and Resolve, used by our own analysts.
MaiGuard AssistEXAMPLE
Why was txn_8f3a2c flagged, and block it if it is a device ring.
Flagged on device reuse and velocity, matching RULE-GEO-011. Linked to a 4-device cluster.
Proposed · needs your approval
block transactionpending
freeze entity ent_2b91pending
ApproveDecline
An agent that investigates, then asks before it acts.
MaiGuard Assist sits inside the dashboard. It investigates flagged activity, queries live analytics, and prepares enforcement actions, then carries them out only after an analyst approves. Agentic, never unsupervised.
Capabilities
From question to action, in one place
Assist understands fraud and compliance work, and it is wired into the systems your analysts already use.
Investigate in plain language
Ask what happened on an entity or transaction and get a grounded answer with the records behind it.
Explain the score
Get the why behind a decision: the signals, the rule that fired, and the history that drove it.
Query live analytics
Ask for platform metrics in plain language. Assist queries your live data and answers with figures and links.
Draft SAR narratives
Generate a suspicious-activity narrative grounded in the case, ready for your review before filing.
Triage the queue
Work a live queue of review-status activity and drop any item straight into a session.
Grounded in your policies
On Scale plans, Assist grounds its answers in your own vector-indexed policy documents.
Agentic, with your approval
It proposes the action. You approve it.
When the investigation points to an action, Assist prepares it and asks first. Nothing is executed until you approve, and every step is logged to the case.
Escalate case
Promote an investigation to the right queue with the context attached.
Block transaction
Stop a flagged transaction the moment the evidence is clear.
Freeze entity
Freeze a linked entity to contain a forming ring or pattern.
Notify team
Send a real-time alert to the right people with the investigation context.
How it works
Wherever the work is happening
Open Assist beside your work, or as a dedicated command center. Either way it carries the full context of what you are looking at.
Side drawer
A 520px drawer that opens beside a transaction list or investigation queue, so you never lose your place.
Full-page command center
A dedicated view with the alert triage queue alongside the conversation, for focused, multi-step investigations.
In the conversation
What a session looks like
Representative interactions with MaiGuard Assist. Examples shown for illustration, with synthetic identifiers.
PROPOSED · NEEDS APPROVALEXAMPLE
Block this and freeze the linked entity.Assist prepares both actions and pauses for your approval. Once you approve, it executes and logs them to the case.
proposedapprove_to_runaudit_log
LIVE ANALYTICSEXAMPLE
What is our review rate this week?Assist queries live analytics and answers in plain language, with the figures and a link to the dashboard.
review_ratetrenddashboard
SAR DRAFTEXAMPLE
Draft a SAR narrative for case_4471.Assist drafts a narrative grounded in the case timeline, ready for an analyst to review before filing.
case_timelinenarrativereview
Trust & safety
Speed, with the accountability of the case
Assist moves fast, but every answer is grounded and every action is governed by the same controls as the rest of MaiGuard.
Always asks before acting
Assist is agentic, but never unsupervised. It proposes actions and executes only on your explicit approval.
An investigative aid, not a decision-maker
Assist can make mistakes. Treat responses as investigative aids, and review before acting or filing.
Same permissions as manual actions
Enforcement actions require exactly the permissions an analyst would need to take them by hand.
Role-aware
The prompts offered and the actions allowed are scoped to each analyst's role.
Tenant isolation
Assist respects the same tenant scoping as the rest of MaiGuard. Your data stays yours.
Full audit trail
Every action Assist takes is written to the case and the platform audit trail.
NDPR compliant
Data handling is aligned with the Nigeria Data Protection Act 2023 (NDPR).
Move at the speed of the conversation.
Approve every action it takes.
MaiGuard Assist gives every analyst a faster path from question to decision, while keeping a human in the loop: it proposes, you approve, and every step stays on the record.